Specially peeling crayfish for guests, with a service charge of 15%. Recently, a restaurant in Huangpu District of Shanghai launched such a "shrimp peeling service on behalf of customers" and hired two part-time "shrimp peelers".
On May 23, 2018, He Nanxin peeled crayfish in the restaurant. The Paper reporter He Yingwei Intern Zhu Yushe
Soon after the service was launched, it quickly sparked a heated discussion on the Internet. Some netizens questioned the store’s "making gimmicks" and worried about the sanitary condition of peeling shrimp. A reporter from The Paper (www.thepaper.cn) visited and learned that two part-time "shrimpers" in this restaurant are college students. When peeling shrimps, they will wear disposable gloves and white masks, and they can sit opposite the customers to peel shrimps, or they can take them to the kitchen and serve them to the customers’ table. When business is good, a "shrimp peeler" can earn 300 yuan a night.
What are the food safety standards for crayfish shops to launch on-site lobster peeling service? In this regard, Zhang Lei, deputy director of the Food and Beverage Supervision Department of Shanghai Food and Drug Administration, told The Paper that peeling crayfish on the spot is similar to cutting the skin of roast duck on the spot. Shrimp peelers should hold health certificates, wash their hands and disinfect before operation (if tools are used, they should also be cleaned and disinfected), and the peeled shrimps should be eaten in time.
The store told The Paper that all employees in the store have health certificates, and two part-time shrimpers have also obtained health certificates, one of whom is valid from October 2017 to October 2018, and has produced an electronic certificate.
Part-time "shrimpers" are all female college students.
On May 23rd, a reporter from The Paper visited the site and learned that at present, two part-time waiters in the store are college students who work part-time. They wear disposable gloves when peeling shrimps for customers, and they don’t communicate too much. According to the store, the service will continue, and other waiters will also provide shrimp peeling service when the business is hot on holidays.
This restaurant, which offers the service of peeling shrimp on behalf of customers, is located in Huaihai Middle Road, Huangpu District, Shanghai. At 18: 00 on May 23, the night market had just started. When He Nanxin, a part-time shrimp peeling waiter, arrived at the store, he put on an apron in the store first, and picked up a broom to help clean up before the customers arrived. Transparent disposable gloves and a white mask are prepared in the pocket of her apron. "This is to ensure the hygiene of peeling shrimp for customers."
He Nanxin is from Xinjiang. She is a senior this year. She said that she didn’t really eat shrimp since she was a child. She didn’t learn to peel crayfish until she came to this restaurant for a part-time job. "Now the peeling is becoming more and more skilled. There is nothing special about peeling shrimp, that is, there will be some pain in the fingers after working every day." She said that on weekends when business is booming, she has to peel nearly 12 pounds of crayfish every night and earn more than 300 yuan a night. "Working part-time at night will not hinder daily study, but also support herself with labor."
Will such service be embarrassing? He Nanxin said that in her own view, this is also the relationship between the waiter and the consumer. At work, she usually doesn’t talk to customers very much, and occasionally she talks a few words, mainly focusing on peeling shrimp. The faster she peels, the more she earns. ""Some netizens doubt our work, but I actually come to work part-time and work as a waiter. " He Nanxin said that he will continue to insist on this part-time job.
Hotel: Beauty is not the only criterion for recruitment.
On the day of The Paper reporter’s visit, a customer inquired about this service, saying that this service is quite innovative and can really save a lot of trouble, but it may be more suitable for customers who come to eat alone. Otherwise, it will be awkward for friends to have dinner and someone will sit opposite them. It will be much better if the shrimp can be peeled off and served.
A few days ago, this "shrimp peeling on behalf of customers" service also caused a heated discussion on the Internet. Some netizens questioned that the store was "making gimmicks" and worried about the sanitary condition of the service. Some even wondered whether there were additional services or hidden consumption.
"Every time a service is provided, the clerk will first explain to the customer that this service only involves peeling shrimp." Huang Meng, the manager of the store, said that this shrimp peeling service started in early May and may last until the end of September. Shrimp peeling service will charge 15% of the price of crayfish dishes as a service fee, which belongs to the shrimp peeling staff and is settled daily without going through the store account. "During the trial operation, we found that some customers wanted to play with their mobile phones while eating. Some female customers were worried that the shrimp shells were too hard and would hurt their fingers because of manicure. They all hoped that a waiter could help peel crayfish, so we wanted to launch a shrimp peeling service based on customers’ needs."
Huang Meng said that they were also inspired by the idea of this service. Since the barbecue can be roasted by the waiter, the crayfish can also be peeled by the waiter. At present, there are two shrimpers in the restaurant, both of whom are college students who come to work part-time. Considering the convenience and safety of part-time college students, the general working hours of shrimp peeling waiters are from 6 pm to 11 pm. Based on the customer’s demand, the shrimp peeling waiter can sit opposite the customer and peel the shrimp continuously, or take it to the kitchen and serve it after peeling. When the business is booming on weekends or holidays, other waiters will also provide shrimp peeling service, and they will also charge 15% service fee, which will be owned by the waiter.
"In fact, the purpose of launching this service is to let diners enjoy food better. I didn’t expect the focus of the network to be so different. We don’t use beauty as the sole criterion for recruitment, but all recruitment in the service industry is to find a good look. " Huang Meng said that this shrimp peeling service will continue at present, and efforts will be made to improve the quality of this service, and medical masks will be purchased for waiters in the future.