E-generation parking for 2 days increased 400 kilometers for no reason. Internet parking service has loopholes.

Parking service originally provided humanized service for car owners. However, the valet car service that Mr. Luo enjoyed at the airport recently made him very depressed. When he picked up the car two days later, he found that the mileage of the vehicle had increased by 400 kilometers for no reason. Moreover, because he didn’t know what the vehicle was used for, he didn’t know what consequences he would face, and even criminal responsibility was involved in serious cases. From this typical case, it reflects the regulatory loopholes and security risks faced by the Internet "parking service" industry.

-  Case playback

-  Parking for two days increased by 400 kilometers, and it happened that the camera was broken.

In late May, Mr. Luo, the owner of Foshan, drove to Guangzhou Baiyun Airport. Considering that parking at the airport is relatively expensive and inconvenient, he tried to choose the online dating method in parking service. After placing an order online, when he arrived at the airport, he handed over the car to the staff of an "e-parking" company, and the other party chose the surrounding parking lot for himself until he returned to the airport, and then the other party returned the car. Two days later, Mr. Luo came back from a business trip and made an appointment to pick up the car at 20: 25. The other party’s system sent him a text message saying that he would call him 15 minutes in advance, but after he arrived at Gate 6 of the departure hall of the airport agreed by both parties, no one contacted him. So he called the other party again and waited for 20 minutes before the other party drove the car back to him. Due to the heavy rain at Baiyun Airport that night, Mr. Luo took the car and drove away in a hurry. After driving at high speed for about ten minutes at the airport, Mr. Luo noticed that there was something wrong with the mileage on the dashboard, so he stopped to check the documents left when he delivered the vehicle to the other party two days ago. The mileage on it was obviously 27,905 kilometers, while the mileage displayed on the dashboard in front of him was 28,322 kilometers, which was more than 400 kilometers even after deducting more than ten kilometers of high-speed walking at the airport.

Mr. Luo telephoned the e-parking company about this matter, and the company said that it would investigate. Two days later, the e-parking company contacted Mr. Luo and expressed its willingness to pay compensation for this matter: the parking fee and parking fee were refunded to Mr. Luo in 150 yuan. At the same time, he was asked to go to the 4S shop to get a certificate that the computer mileage of the vehicle had not been modified. This solution made Mr. Luo feel unacceptable. He pointed out that his vehicle ran 400 kilometers more in two days. What he valued was not the amount of compensation, but where the other party privately drove his vehicle and what he did. If it involves using vehicles to do some illegal activities, you will face serious consequences. At least, the process of clarifying the facts for yourself will be quite troublesome. However, when E Daibo communicated with itself on this matter, it did not respond positively to the question of increasing the 400 kilometers. According to Mr. Luo, the e-parking company explained to him that they parked the car in the designated parking lot, and it happened that the camera was broken, so the monitoring could not be found. At present, Mr. Luo is considering taking legal measures to solve the problem.

Miss Xia, a customer service person in charge of E-Parking Company, told Southern Reporter that they also wanted to know how Mr. Luo’s vehicle increased during parking, but they learned from Guangzhou Branch that it happened that the parking lot camera was broken, so they could not know the truth. She said that customers will hand over their vehicles to their pick-up personnel, and after parking, they will lock the car keys in the safe and will not be easily misappropriated.

-  Case analysis

-  The complaint channel of online parking platform is limited.

Nandu reporter noticed that if the owner intends to make a complaint on this matter, he will also face certain difficulties.

In terms of nature, if it involves automobile rights protection, complaints can generally be made through industry organizations such as automobile service industry association or automobile circulation association. If there is a consumer dispute with the parking lot side, it can also be mediated by the parking lot industry association. However, this case of rights protection that Mr. Luo encountered involved parking and car use, but this parking service company is neither under the jurisdiction of the parking lot nor a member of the automobile service industry association. Therefore, the responsible persons of these two associations all said that under normal circumstances, such companies with unclear management subjects do not belong to their own associations. Guo Junrong, Secretary-General of Guangzhou Automobile Service Industry Association, pointed out that the "parking service" service based on the Internet platform is an innovative model, which solves the convenience of car owners in the last mile, and has its positive significance. However, due to its Internet characteristics, there is a lack of management norms and standards, so there are many things to be improved. When there is a problem, as a platform company, it should bear greater responsibility. He personally suggested that mediation should be the mainstay, and it would be more energy-consuming if legal channels were used.

If car owners directly turn to the Consumer Council for help, there are certain restrictions. A person in charge of Guangzhou Consumer Council pointed out that since this parking service company belongs to the nature of Internet platform, if consumers need to complain, it depends on where the other party is registered. If it is Guangzhou, consumers can complain directly to the local Consumer Council. However, if the other party’s registered place is in a foreign country, it can only be handled through the Consumer Council where the company is registered. Southern Reporter noticed that the registered place of this "E-Daibo" company is in Shanghai, so consumers can only make complaints through the Shanghai Consumer Council.

-  Lawyer’s opinion

-  Find an authoritative organization for car condition appraisal and report to the police.

A legal person pointed out that in the case of Mr. Luo, car owners need to be prepared for the following aspects of rights protection. First, find relevant professional organizations to identify that the mileage displayed on the instrument panel of the vehicle has not been artificially changed, so as to prove that the increase in mileage is not caused by the owner himself. Nandu reporter learned that 4S shops do not provide this kind of appraisal service, so car owners can only use third-party automobile appraisal and testing institutions for appraisal. Second, it is suggested that the owner should go to a professional automobile testing institution to identify whether the relevant parts of the vehicle have been replaced, which mainly takes into account the traffic safety issues involved. Third, report the case to the public security department as soon as possible (for the record). Once the vehicle is parked in the parking company for two days, it involves illegal and criminal acts, which can prove that the owner does not know.

-  Reporter’s notes

-  Regulatory constraints still have to be questioned

From this complaint case about parking service, it is not difficult to see that the car service originated from the Internet platform, although an innovative model, provides convenience for car owners, still has many regulatory loopholes, which easily damages the interests of consumers. After the owner entrusted parking service Company to park the vehicle for two days, it appeared that the vehicle was driven away privately and its destination became suspicious, which also cast a shadow over the parking service industry under the background of the Internet. It is out of trust that the owner delivered the car to the parking company, but how to protect the owner’s rights and interests has become a question. After the vehicle is entrusted to the parking agency, how to ensure that the property safety and interests of the owner are not harmed, at least under the existing rules and regulations, lacks transparency and binding force. Similarly, once the Internet platform is combined with the automobile service industry, how to supervise it will cause social security problems, which is also an aspect that needs to be addressed by the industry that needs online parking.

Written by Southern Reporter Liang Luozhen

Open the future wisdom home! The spring conference of Huawei’s whole house intelligent scene was officially held.

Harbin, China Broadcasting Network, March 17 (Reporter Ma Junyi) On March 16, the "2022 Huawei Whole House Intelligence and Whole Scene New Product Spring Conference" was held. At the press conference, Huawei launched a new generation of Huawei whole-house intelligent solutions, which brought about a heavy upgrade of whole-house intelligence and an innovative experience of spatial interaction, and opened a new chapter in smart life experience. At the same time, many new smart terminal products, such as whole house WiFi, smart door lock, smart portable speaker SoundJoy, Huawei P50 new color, Huawei nova9SE, Huawei MatePadPaper, Huawei MatePad10.4, Huawei Watch3 new color, FreeBuds4E, etc., also appeared simultaneously at this conference. Through the combination of art, emotion and technology, the smart life scene is further enriched, and a new intelligent experience with temperature is created for consumers.

People-oriented innovative interactive concept leads the evolution of whole house intelligence to active intelligence.

The essence of whole house intelligence is the spatial interactive revolution, which is also the way to break the traditional smart home. At present, most smart homes are single-point intelligence with smart items as the core, simple systems and initial scenes, and most of the connections are "point control points", lacking system-level scene linkage. In order to better meet the upgrade of users’ interactive experience, the "1+2+N" strategy of Huawei’s whole house intelligent solution was upgraded in 2022. The "1" upgrade brought Huawei’s whole-house intelligent host SE, which realized the serialization of the host and helped the whole-house intelligent users to realize a set of intelligent hosts and connect the whole house. "2" is upgraded to the connection and interaction between the host and the system, including the existing whole-house interconnection, and brings a brand-new interactive hardware-the whole-house central control family, which together with the interactive software of Smart Life APP form two interactive cores, so as to upgrade the home interaction and realize natural and efficient interaction. N subsystems have been upgraded to ten subsystems in the whole house, realizing the interconnection, centralization and naturalization of the whole house, making people-oriented and evolving to active intelligence, so that more users can easily live in a comfortable future home.

Huawei’s whole house central control family includes intelligent central control panel, intelligent switch and intelligent panel. Among them, the central control panel is equipped with HarmonyOS for the first time, and it is also the first FHD+ central control panel. It is equipped with star ring buttons to support intelligent functions such as AI scene recommendation and one-button AI dynamic scene startup. When you drag your tired body home, you don’t need to complete the steps such as turning on the air conditioner, closing the curtains, turning on the light, turning on the air purifier, etc., just press the star ring button to turn on the home mode with one button. At the same time, the one-button switching scene has the AI ? ? environmental awareness function, which actively matches the environmental state. For example, when you return home at night, you will automatically set the warm color light environment. After turning on the night start mode, the twilight will light up at night, which will not affect your family’s sleeping; If it is found that the temperature is too high or the air quality is poor, the system will call the fresh air with one click to trigger the adaptation scene with the actual environment, making the touch buttons more emotional and making the home a home that knows you and has temperature.

In addition, a wealth of sensors are integrated in the central control panel, so that the human body is close to automatic sensing and bright screen for intelligent recommendation, including weather, traffic, environmental information and so on. In the process of use, the 10-inch central control panel is equipped with a 6-microphone linear array to support the whole house pickup, and the comprehensive wake-up rate is over 99%.

Huawei’s smart panel in the whole house integrates the scene, lighting, curtains, air conditioning, floor heating and fresh air control, and bid farewell to the chaos of switches. AMOLED material is used on the screen, which has high resolution, wide color gamut, high contrast and brighter colors. It is equipped with a light sensor, which automatically brightens the indoor light when the external environment is bright, and the field of vision is clearer. When the external ambient light is dark, the indoor brightness is automatically dimmed, the light is soft and not dazzling, the screen is automatically turned on when it is near, and the screen is automatically turned off when there is no one, which saves energy and protects the environment while avoiding light pollution at night.

Serialization of the host allows more families to have smart homes.

In the "1+2+N" new generation solution of Huawei’s whole house intelligence, 1 is a whole house intelligent host, equipped with the central control system of HarmonyOS, and a family "smart brain" integrating learning, calculation and decision-making. This time, it is upgraded to a smart machine series, including Huawei’s whole house intelligent host and Huawei’s whole house intelligent host SE.

The former has high integration, modularization, intelligence and expandability for large-sized front-mounted apartment, while the latter adds interfaces such as property intercom system and interactive panel interface, which realizes the connection between home intelligence center and interactive core, enriches the intelligent use scenarios of whole house intelligence, reduces the user’s use cost while maintaining the sense of quality, and increases the flexibility of equipment application.

Huawei’s whole house smart host skillfully combines the fuselage with weak current in design. This time, Huawei’s whole house smart host SE adopts miniaturization design, with double 86-box size, and the overall volume is reduced by 95% compared with Huawei’s whole house smart host, which is exquisite and compact. Not only is it convenient to install, it can work independently, but it can also be flexibly matched with the central control panel and installed by hanging screen to become a host with screen. Thanks to the dual-core ARMCPU, narrowband PLC chip and HarmonyOS, Huawei’s whole house intelligent host SE can become the whole house interconnection hub and the whole house AI hub. Huawei’s whole house intelligent host SE supports the access of 128 PLC devices, and supports the local control of network disconnection.

Huawei’s advanced PLC-IoT technology has outstanding performance in network performance, anti-interference, stability and simple wiring, with high network performance of 500Kbp, high reliability and anti-interference of 99.99%, power line reuse, greatly reduced wiring length, simple construction, and better networking and digitalization in the era of more and more intelligent devices in the whole house.

In terms of the price of Huawei’s whole house intelligence, there are 39,999 typical apartments (2 bedrooms and 1 living room) with an area of 80㎡. The browser searches for "Huawei’s whole house intelligence" and enters the offline store in official website to make an appointment. At present, 64 Huawei intelligent authorized experience stores have been opened in 43 cities including Beijing, Shanghai, Guangzhou, Shenzhen, Wuhan, Changsha, Wenzhou, Hefei, Chengdu, Nanjing, Fuzhou and Harbin.

At the press conference, Huawei also released a series of new terminal products, such as smart door locks, whole house WiFi, smart speakers, mobile phones, tablets, smart watches and smart headphones, to create a new experience of smart life in the whole scene.

The first smart door lock equipped with HarmonyOS is released, which is more convenient, safer and smarter.

Facing the smart home scene, Huawei officially released the first series of smart door locks equipped with HarmonyOS, which supports the financial-grade security AI3D face recognition function. The whole machine has obtained HarmonySteeceal 5+security certification, security chip EAL5+ certification and CCRC enhanced security certification for the door lock, and has nine unlocking methods such as face, fingerprint, password, and one-touch unlocking of mobile phone/watch /NFC card. With the visual recognition technology, security encryption technology and AI capability accumulated by Huawei for many years, Huawei’s smart door lock supports HarmonyOS distributed visual cat’s eye, visual intercom with mobile phone, picture-in-picture with smart screen, and is equipped with high-definition door lock inner screen to make the dynamics outside the door visible in real time, bringing a convenient, safe and intelligent comprehensive experience. Adhering to the concept of technology adapting to the old, Huawei smart door locks bring higher security, higher convenience and higher quality practical products to consumers in China. It has established a clear development direction for the smart door lock market and boosted the industry to the high end.

The new choice of Wi-Fi in the whole house, Huawei Routes Q6 and AX6 are officially released.

As an important network foundation of whole-house intelligence, Huawei’s whole-house Wi-Fi is even more important in the context of the era of whole-house intelligence. Huawei Route Q6 and Huawei Route AX6 form a professional combination scheme for surfing the Internet, which can easily meet the multi-directional needs of all-family users and make users enjoy a smart life more easily. Among them, wide coverage, high-speed stability and plug-and-play are the distinctive product labels of Q6 series, which will bring excellent experience to users. The AX6, which locates Huawei’s fastest dual-band Wi-Fi6+, has a speed of 7200Mbps, and is called the "future-oriented router". Together, they escort the whole house intelligence and the whole scene smart life.

The first portable speaker equipped with HarmonyOS was unveiled, and its 26-hour long battery life was outstanding.

In addition to the door lock category, Huawei SoundJoy, Huawei’s first portable smart speaker released this time, is also one of the new categories of Huawei terminals. The speaker uses 40W super fast charge, with a battery life of up to 26 hours and excellent performance. In terms of sound quality polishing, Huawei SoundJoy and Divare jointly designed, adopting Divare’s four-unit divide-by-two design, which has powerful bass and loud and transparent treble. Shake combined stereo, one-touch sound transmission, super series connection and other features, HarmonyOS convenient functions, colorful light rings, IP67 dust-proof and water-resistant features, etc., further increase the playability, which can be enjoyed both outdoors and indoors.

Huawei P50 series sends out three new color schemes, which leads the spring color trend with natural inspiration.

Huawei P50 series started a new round of upgrading of scientific and technological aesthetics, bringing three new color schemes: Xinghe Blue, Yunjinbai and Danxia Orange, and deducing scientific and technological aesthetics with natural inspiration. Galaxy Blue adopts anti-fingerprint frosting glass technology for the first time. Danxia Orange and Yunjin White are made of ultra-thin plain leather and equipped with nano-glass-ceramics screen, and their anti-drop ability is improved to 5 times compared with the ordinary glass version. Huawei P50 series refreshes the mobile image experience with the black technology innovation of primary color dual image unit, computational optics and primary color engine, creating the ultimate photography experience for users and building an image culture that belongs to everyone. With the blessing of HarmonyOS, the P50 new color series will be endowed with more intelligent experiences, so as to keep pace with technological innovation and aesthetic design.

The 100-megapixel HarmonyOS mobile phone brings many innovative gameplay to young users.

This time, a new product of nova series-Huawei nova9SE was also released. As a 100-megapixel HarmonyOS mobile phone for young people, Nova A9 SE has been fully upgraded in appearance, image and comprehensive experience. Nova9SE uses a 6.78-inch screen with an ultra-narrow bezel, creating a straight screen design with an ultra-narrow bezel with a high screen ratio of 94.85%. Nova9SE is equipped with a 100-megapixel AI four-camera system, which makes the details of the film clearer. And under the blessing of HarmonyOS, it brings video games such as double-scene video before and after, and one-click filming of video before and after. In addition, nova9SE brings the desktop pet function, and pets designed according to the living habits of real life can accompany users for 24 hours.

Huawei WATCH3 Galaxy Blue released in a new color to support lung infection risk screening.

The new color of Huawei WATCH3 Xinghe Blue also appeared simultaneously, showing the vitality of spring, and the cute dial made the "small world on the wrist" full of fun. Family space goes further. When a family member falls down unexpectedly or initiates SOS emergency help, you can be an emergency contact to receive the emergency phone call and SMS notification of the watch call, and know the location of the family member at the first time to provide help to the family member in time. In addition, Huawei WATCH3 has joined the respiratory health research jointly sponsored by tongji hospital affiliated to Tongji Medical College of Huazhong University of Science and Technology and 301 Hospital, which can identify the risk of lung infection based on human physiological parameters such as body temperature, respiratory rate, heart rate variability and cough sounds, and help users better carry out active health management.

Semi-in-ear comfortable noise-reducing headphones Huawei FreeBuds4E made a new appearance.

At the same time, as a new member of the semi-in-ear noise-reducing earphone adapted to HarmonyOS, Huawei FreeBuds4E true wireless earphone was officially unveiled at this conference. Relying on the technological innovation brought by HarmonyOS2.0 era, Huawei FreeBuds4E brought the advanced design concept of the operating system into the earphone to unlock more audio wisdom experiences. At the same time, it inherited the semi-open active noise-reducing 2.0 technology gene, combined with "immersive" listening with high-resolution sound quality, and ". The release of Huawei FreeBuds4E not only enriches the layout of Huawei audio products, but also helps Huawei to live a smart life in the whole scene.

Huawei’s first ink tablet equipped with HarmonyOS2 was officially released in China;

At the press conference, Huawei MatePadPaper, the first flat-panel ink product equipped with HarmonyOS2, officially met with users. It combines traditional flat-panel and paper-like display, with a light and handy body and a comfortable eye-protecting screen to create an immersive reading experience. Close to the writing sense of paper and pen, convenient recording function helps people in the workplace to work intelligently; Under the blessing of HarmonyOS2, the smooth cross-device circulation interconnection changes the traditional ink tablet content circulation dilemma, making cross-device collaboration more handy; Its pre-installed Huawei reading covers massive book resources, which is convenient for people in the workplace to charge at any time. It provides a new choice for urban elites to immerse themselves in office and reading.

A new generation of MatePad comes out as a smart tablet with both learning and entertainment;

On March 16th, at the spring conference of Huawei’s whole house intelligence and whole scene new products, the brand-new HUAWEIMatePad was officially released, equipped with 2K high-definition eye protection full screen, with professional learning function and experience, and committed to bringing consumers a smart experience of learning and entertainment. As an education terminal in HarmonyOS, relying on the platform capability of Huawei Education Center to further realize the digitalization of education, the multi-dimensional product ecological matrix will continue to build a smart education ecology, providing users with intelligent, efficient and temperature-sensitive full-scene education services.

AITO Wenjie M5 Four-wheel Drive Ultimate Edition officially opened for booking.

AITO Wenjie M5 four-wheel drive flagship edition officially opened for booking at 21:08 on March 16th, with an official price of 319,800 yuan. Huawei’s deeply empowered AITO Wenjie M5 is the first model to be equipped with the HarmonyOS intelligent cockpit. As the top model in the car series, AITO Wenjie M5 four-wheel drive flagship edition is equipped with HUAWEIDriveONE pure electric drive range extension platform, and the comprehensive cruising range of WLTC can reach 1000+km, of which the pure electric cruising range is 150km, and the peak total power is as high as 365kW comparable to that of supercar, which can achieve 0-100km/h acceleration of 4.4 seconds. In addition, the flagship version adds the exclusive car paint of Azure Blue, enjoys exclusive high-grade crystal diamond gears, comes standard with the main driver’s private headrest audio and HUD head-up display system, and is equipped with 20-inch aerodynamic wheels and Pirelli PZERO high-performance silent tires. The official booking of the flagship version of M5 four-wheel drive by AITO further improves the product matrix of all models and provides consumers with more choices.